A New TV

Four years ago, I purchased a Vizio 47" LCD 1080p TV at Costco... and then to the exact day four years later, I returned it for a full refund, back onto my American Express card.

The Vizio TV had "popped" when I changed channels on the remote, effectively killing the machine.  While it would still power up, it didn't have any other features working.  You couldn't even turn off the TV after turning it on.  So I decided to invoke Costco's old "Free exchange for life" warranty that had been in effect for our set.

Just a couple months after we bought our TV four years ago, Costco stopped their "free for life" electronics warranty.  But we got "grandfather claused" because we purchased the TV before it became in effect.  The requirements were that you must return everything that came with the TV, including the box.

Since we knew that one day, we might need to do this, we decided we would keep the huge TV box in our garage.  It was a good thing we did that because four years to the day, we had to return the TV.

To their word, Costco returned my purchase price (just over $2000 with tax) directly back onto my credit card!  So with the returned money, I purchased a 46" 1080p, 120 Hz LCD Samsung TV in its place for about $900 plus tax.  It even has internet capabilities via WiFi.  While the new edge-lit LED screens are the latest development in flat-screen TV's, we found that this particular Samsung model actually looked better than many of the LED TV's, so we decided to stick with the older LCD technology.  The new LED models have a potential for leaking some of its backlighting causing some "cloudiness" issues on some models and we found one Sony model that did just that.  So we were fine with getting the older LCD model Samsung instead.  Plus we found that the Samsung actually looked much sharper and cleaner than the Sony screen.

So now I have a new TV with better capabilities for about half the cost of the old TV and essentially, I had the free use of a 47" TV for four years.  Not bad!

Today's Costco policy offers 2 years of warranty, still not a bad deal, but the old lifetime warranty can't be beat. I suppose I can't blame Costco for changing their policy, but I'm glad I had the old policy in place for that old Vizio set!  Thanks Costco!